Does your HP printer stop responding when printing? Do you see any error message like ‘Error 13’, ‘Error 12’ or 50.4, Print overrun, or BA010398 when doing a print job? If you are facing hp printer problems and need help fixing it, read the article. It compiles a few of the common hp printer problems and the tested and proven solutions for them.
If your printer has stopped working showing pending print jobs, then restart the Print Spooler service. Click on the Start menu and go to Run. When in the Run window, type ‘services.msc’ (without quotes and as is) and click the OK button. You can also hit the Enter key instead of clicking the OK button. It will take you to the Services window. Look for Print Spooler, right click on it, and select Restart from the drop-down list. If prompted, confirm and exit the window. Disconnect the printer cables and reboot your computer. Plug the printer back in after it has rebooted fully. The printer should work fine afterwards.
Update printer drivers from the HP website. Visit the HP website and navigate to the drivers section of your HP printer model. Download the latest, compatible drivers for the desired version of Windows operating system. Make sure that you download the right drivers for your Windows OS by making the right selection. A wrong selection can lead to further problems in your printer. When done, save the downloaded file to your computer and exit the browser’s window. Afterwards, browse to Device Manager, select your HP device, and update the drivers. When done, reboot your computer and printer.
Paper jams are a tricky and the common printer problems not just in HP printer but in all the printer brands. To fix this hp printer problem, check the paper tray. Check if the paper has been placed properly or not. If it’s not, place it properly on the roller. Besides, if you are not using the right type of paper, it will be stuck in the printer. For example, the print command you have given is for A4 size paper type, but you have placed a wrong type in the paper tray, the paper will jam.
Make sure that the roller and the paper tray are clean and not dirty. If the roller or paper tray is dirty, paper will jam in the printer. Take a soft cloth or cotton ball and clean the paper tray properly. If the paper tray is damaged, replace it. A word of caution for you here is that it can be difficult to replace the paper tray on your own. To avoid damaging your printer or other part, take help of an expert.
If you are facing an Error 10 message, it means that your printer is conflicting with your computer’s memory chip. Simply power cycle your printer by powering it off and then on. You can also plug out the power cable for 5-7 seconds and then plug back in. It will reset the printer settings and flush out any such glitch. Your printer should work alright after the reboot.